Tools Don’t Solve Problems, People Do

I see a lot of organizations rely heavily on tools and frameworks to run projects. Gantt charts, dashboards, and automated workflows are helpful, but they are not the solution. The solution is the people.

I start by understanding the team. What are their strengths, weaknesses, and communication styles? What motivates them? I spend time aligning stakeholders and clarifying expectations. This human-centered approach reduces friction and improves engagement.

Next, I match tools to people, not the other way around. A tool is only as good as the team using it. I focus on simplicity, adoption, and integration into existing workflows. Teams need to understand why they are using it and how it helps them succeed.

I also emphasize coaching. People don’t just execute plans—they make decisions, navigate conflict, and solve problems. I spend time mentoring PMs and team members on judgment, communication, and prioritization. Over time, this investment multiplies impact far beyond what any tool could do.

Finally, I foster accountability without micromanaging. Teams know the goals, understand the priorities, and have the freedom to act. I intervene only when alignment is needed or obstacles arise. This creates trust and empowers people to perform at their best.

The takeaway is simple. Tools support your work, but people drive outcomes. Invest in their skills, confidence, and judgment. Align them with clear goals and frameworks. Then step back and let them deliver. That approach has been central to every successful project I’ve led, and it is the principle I bring to mentoring, leadership, and operations every day.

Mentoring Project Managers: What I Wish I Knew

Mentoring PMs has been one of the most rewarding parts of my career. Across the USA and Canada, I’ve worked with people at different levels, and one lesson keeps coming up: confidence matters as much as technical skill.

I often see new PMs fixate on the “perfect plan.” My advice is simple: start small, focus on clarity, and learn as you go. Mistakes are inevitable, but they are also the fastest way to grow.

I also emphasize communication. Knowing how to speak to stakeholders, influence without authority, and keep a team aligned is critical. Many skills you learn in mentoring are transferable to any leadership role.

Finally, I stress reflection. Every project is a learning opportunity, and every team member has something to teach. My mentoring approach is hands-on, practical, and always focused on building the skills and confidence that last long after the session ends.

Why Risk Management is More About People Than Processes

Risk management is usually thought of as charts, logs, and spreadsheets. In my experience, the real risks are always human. Miscommunication, unclear responsibilities, or disengaged stakeholders can derail a project faster than a missed deadline.

I focus on understanding the team and the stakeholders. Who has the most influence? Where are the bottlenecks? What motivates people to act or resist? That insight often reveals risks before they appear on paper.

Processes and tools are important, but they only work if people use them effectively. My approach is to combine practical frameworks with empathy, coaching, and clear communication. That’s how I turn potential roadblocks into manageable challenges.

Managing risk is not about eliminating uncertainty—it’s about making it visible, understandable, and actionable for the team. The more people feel supported and informed, the more resilient the project becomes.

Turning Disorder Into Opportunity: Leadership Lessons From the Front Line

Disorder is uncomfortable, but it is also a catalyst. In my experience, teams that face disruption head-on often discover solutions they would never have considered otherwise. Leaders play a key role by framing challenges as opportunities.

Start by identifying what can be controlled and what cannot. Focus energy on areas where impact is possible. Next, communicate clearly. Teams need to understand the priorities, risks, and decisions. Lastly, recognize innovation. People respond to uncertainty by experimenting. Celebrate successful attempts and learn from mistakes.

In short, disorder can be a powerful tool when leaders guide with clarity, empathy, and decisiveness.

What Punk Rock Teaches Us About Team Dynamics

Punk rock is about more than music. It’s a philosophy of collaboration, speed, and energy. In teams, that translates to being direct, responsive, and open to ideas. Every team member brings something unique, and the sum of those contributions creates something bigger than any individual.

I see parallels in project management. Successful teams improvise, adapt, and cover for each other. Leadership in this environment is about enabling that energy, setting clear expectations, and keeping the group aligned without stifling creativity.

One practical takeaway is feedback. Punk rock bands rely on quick adjustments. Teams that can give and receive feedback effectively move faster and avoid bigger problems. Encourage that culture, and your team will thrive even under pressure.

The Accidental Project Manager: Surviving Chaos and Thriving

Sometimes leadership finds you by accident. One day you are a team member, the next you are running the project. I call these people accidental project managers. Chaos is often part of their induction.

The first step is to acknowledge the situation. Accept that you might not have all the answers and that’s okay. Focus on what you can control: clarity of goals, communication, and small wins. Build structure around the chaos. Use tools, frameworks, and schedules to create a foundation.

Next, lean on your team. Great project managers don’t do it all themselves. They guide, coach, and empower others. Even in uncertain environments, a strong team provides stability.

Finally, reflect. Every chaotic project is a learning opportunity. The accidental project manager often becomes the most adaptable and insightful leader. Embrace the chaos, and let it teach you how to thrive.

Leading Through Chaos: Lessons From the Punk Rock Era

Punk rock is chaotic by design. Fast tempos, raw energy, and constant disruption are all part of the scene. That chaos mirrors the environments I’ve led teams in. The lesson is simple: chaos is not the enemy. It is a testing ground for leadership.

Leading through chaos means staying calm while others react. It means listening closely, making quick but informed decisions, and trusting your team to adapt. In punk rock, the musicians are improvising constantly. Leaders can do the same with their teams, guiding without controlling every note.

One of the things I focus on is structure in the right places. Chaos needs boundaries to be productive. For a project manager or COO, that might mean clear roles, decision frameworks like RAPID, and regular check-ins. Chaos becomes creativity and innovation when teams know the parameters but have room to act.

The next time things feel out of control, remember the punk rock stage. The show goes on. Teams improvise. And leaders who embrace chaos find opportunities hidden in the noise.

The Many Hats of a Project Manager

Project management is one of those roles that sounds simple on paper but is endlessly multifaceted in practice. Titles, frameworks, and tools only capture part of the story. The truth is, being a PM is about being fluid, adapting to the environment you are in, understanding the people around you, and finding ways to push projects forward without breaking the system.

Every project exists within constraints. Budget, timeline, scope, stakeholders, and organizational culture all shape what is possible. A PM’s job is not to ignore these constraints but to navigate them thoughtfully, balancing practical realities with ambition. That means sometimes taking small risks to push boundaries and sometimes stepping back to let the team find its rhythm.

A PM also coaches and guides. You help people see the bigger picture, clarify priorities, and make decisions that serve the project’s goals. At the same time, you are constantly learning, absorbing what works, what does not, and adjusting your approach. It is as much about reading the room and understanding human dynamics as it is about Gantt charts or status reports.

Flexibility is essential. One day you are strategizing with executives, the next you are troubleshooting a technical issue, and the day after that you are mentoring a junior PM through a tough decision. Your value comes from your ability to pivot, communicate, and keep the project moving forward even when the environment shifts unexpectedly.

At its core, project management is about balancing structure and adaptability, guidance and autonomy, ambition and constraints. It is never static and it cannot be neatly defined. That fluidity is what makes it challenging, frustrating, and ultimately deeply rewarding.

Facing Personal Challenges and Getting Back Into the Groove with Project 180

Facing Personal Challenges and Getting Back Into the Groove with Project 180

Last year, I was building momentum with something I was truly excited about: creating a new interview podcast series called Project 180. It was all about sharing stories of personal and professional transformation—people who had made significant changes in their careers or lives, and how they did it. I had big plans for it. But life, as it often does, threw me a curveball.

As much as I wanted to keep pushing forward with Project 180, family challenges had to take priority. Sometimes, things happen that require your full attention, and you need to step back from the work that excites you, even when it feels like it’s just getting started. In those moments, it’s essential to embrace what’s most important, even if it means putting personal projects on hold.

Now, as I’m starting to get back “out there” on social media, I’m approaching things a little differently. I’m reconnecting with the audiences I’ve built while being mindful of the need for balance. I want to share my work, ideas, and projects, but I also want to ensure I can step away when necessary, without feeling overwhelmed.

The lesson I’ve learned from this experience is that it’s okay to slow down and regroup. It’s okay to take breaks, reset, and come back with a clearer perspective. In the world of social media and content creation, there’s often pressure to be “always on”—posting constantly, engaging non-stop—but that’s not a sustainable way to work, especially when life throws you a curveball.

So, as I continue with Project 180, I’m adopting a more intentional approach. I’m setting boundaries that allow me to manage my time and energy. Whether it’s scheduling posts ahead of time or creating a content plan that aligns with my current bandwidth, I’m learning to create in a way that doesn’t require me to be glued to my phone or computer.

The goal is to stay engaged with the Project Management community, but also give myself permission to step away when I need to. After all, balance is key. It’s about showing up with authenticity and quality, not quantity, and allowing myself the flexibility to focus on what matters most in any given moment.

If you’re facing similar challenges, whether personal or professional, remember that it’s okay to take a break. Give yourself permission to pause, regroup, and come back when you’re ready. Your audience will understand, and when you do return, you’ll bring a clearer perspective and renewed energy. Project 180 may have had a detour, but it’s still very much a part of my journey, and I’m excited to continue sharing these transformative stories with you.

From Chaos to Clarity: My Journey as a Webinar Host and Speaker

From Chaos to Clarity: My Journey as a Webinar Host and Speaker

Me speaking at a PMI OVOC conference in 2018

I’ve hosted a couple of hundred webinars and seminars now, and I’ve gotten good at it. But how did I start? It wasn’t some grand plan—I was just trying to fill a gap.

Back in 2016, my local Project Management Institute (PMI) chapter had a lunch and learn scheduled, but the speaker had dropped out. They sent out an email saying, “We have a space and about 50 registrants…can anyone do a session?” Opportunity knocking, am I right? I saw it as a chance to give back, share what I knew, and maybe stretch myself professionally.

So, I did it.

I put together a slide deck, rehearsed it about 20 times, and a few days later, I was hosting my first live seminar. It was nerve-wracking, but everything clicked. I could feel the energy of the room, the curiosity of the audience, and the excitement of sharing knowledge in real-time. That first experience led to many more, and I’ve continued to build on that foundation ever since.

Since then, I’ve built strong relationships with PMI chapters across Canada, hosting events in cities like Nova Scotia, New Brunswick, and across Ontario. I’ve even had the opportunity to speak in Chicago and London UK, and also host 10 international PMI webinars, reaching thousands of people from all over the world. The chance to connect with so many diverse audiences and share what I’ve learned has been one of the most rewarding aspects of my career.

Through all of these experiences, I’ve learned how to engage an audience, share insights clearly, and create content that resonates. Hosting webinars and live seminars isn’t just about giving a presentation; it’s about crafting an experience that keeps people interested, makes them think, and provides them with practical takeaways they can use.

The best part about hosting these events is the ability to connect with people, no matter where they are. Whether I’m speaking in person in Ottawa or hosting an online event for an international audience, the energy of the interaction and the exchange of ideas is what fuels my passion for speaking and sharing knowledge.

Looking back, what started as a simple opportunity has turned into a fulfilling journey of learning, growth, and connection. So, if you’re ever presented with a chance to speak or host an event—take it. You never know where it might lead, and what you’ll learn along the way.